Return Policy
At Zayn Hijabs, we are committed to ensuring our customers have a positive experience with our products. We want you to be satisfied with your purchase, and we'll do our utmost to make your return or exchange process smooth. Please review the details below and don't hesitate to contact our Customer Service at hello@zaynhijabs.com if you have any questions.
Return/Exchange Policy:
We accept returns and exchanges within 30 days of delivery. To initiate a return or exchange, please follow the instructions below:
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Original Condition: Ensure that all items are returned in their original condition - free from stains, fragrance, and unworn/unwashed. Items received in poor condition may not be eligible for return.
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USA Hassle-Free Returns: Utilize our pre-paid return label to ship your merchandise back with no up-front postage fees. A service fee of $9.95 per order will be deducted from your return/exchange funds before issuing a refund.
Please e-mail us for the return address.
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International Returns: Unfortunately, we do not provide a pre-paid return option for international returns. Use a shipping method with tracking and insurance, and cover the shipping costs yourself.
Please e-mail us for the return address.
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Returning Damaged, Defective, or Incorrect Items: If you receive damaged, defective, or incorrect items, contact us at hello@zaynhijabs.com for assistance.
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Refund Process: Refunds, including the purchase price and applicable sales tax, will be issued in the original form of payment within 30 days of receiving the return. Original shipping charges are non-refundable, unless the return is due to damage, defect, or an incorrect item.
Please note that items purchased on Final Sale are not eligible for return or exchange.